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When we talk about career counseling, dignity, and the goodwill of people, Goodwill Industries is a name that first comes to mind. Goodwill Industries is in the business of serving people, finding them jobs, and helping families thrive for over 120 years. 

In 2020 alone, Goodwill Industries has helped over 22 million people collectively. Its services include training and settlement of 126,000 individuals in different sectors of life such as IT, banking, and healthcare, to name a few. And that’s not all; Goodwill Industries is actively helping people learn by providing resources like English learning centers, transportation, childcare centers, and easy access to coaching.

With a simple philosophy of “Not charity, but a chance,” Goodwill has a network of 156 non-profit organizations in the United States and Canada. Apart from that, Goodwill Industries has footprints in over 12 countries worldwide. 

Goodwill Industries headquarters are located in Rockville, MD, outside of Washington, D.C. 

History of Goodwill Industries International

Nearly 120 years ago, a social reformer and a former Methodist minister Reverend Edgar J. Helms, laid the foundation of the Goodwill Industries in Boston. He was a man of action and wanted to create chances for people rather than charity, so he started gathering old items, used clothes, and other households from the wealthier areas of the city with this frame of mind. And once he was done collecting, he started hiring and training poor and needy people into mending and repairing those used goods. Then he sold those goods and gave the money to those who worked in repairing them. This way, he started a cycle that is still helping reshape lives and provide careers to those in need up to these days.

Now, after a century, Goodwill is a beacon of hope for many in need. It is one of the largest non-profit organizations operating in more than 12 countries across the world. Goodwill Industries are largely providing education, career counseling, and settlement services. 

Business Directions

Goodwill Industries is one of the leading non-profit organizations working majorly in the United States and Canada, with a presence in over 12 countries in the world. Goodwill is a company that collaborates and partners with non-profit organizations around the globe and helps them survive with the help of their retail model.

Locally present, 156 organizations sell repaired and donated goods online and through a vast network of 3300 retail stores in North America in Canada, and the US. Each of these organizations is governed separately by their CEOs with the help of a robust ecosystem. The vision is to provide for the families and lead them to sustainability by enabling people and ensuring that everyone gets some skills.


Goodwill Industries is a global non-profit organization with a presence in over 12 countries. They are in the business of reshaping lives and changing the future while enabling individuals with new skills.


Is Goodwill a charity or a business?

Goodwill is a non-profit business; all the money it makes goes toward community welfare programs.

Is it safe to wear clothes from Goodwill?

It is perfectly safe to use the products of Goodwill. Just wash them before using!

Does Goodwill have good stuff?

Explore the stores, and you will find the things you are looking for, but different thrift stores have distinct specialties.

Typical Hours of Operation

Mo 9:00 - 17:00
Tu 9:00 - 17:00
We 9:00 - 17:00
Th 9:00 - 17:00
Fr 9:00 - 17:00
Sa 9:00 - 17:00
Su 9:00 - 17:00

Locations: 3187 locations in 51 states and 1709 cities.


Parking: Private Lot

Cuisines: Fast Food, Mexican, Latin American

Attire: Casual


  • Discount Stores
  • Social Service Organizations
  • Used Furniture
  • Resale Shops
  • Thrift Shops
  • Second Hand Dealers
  • Consignment Service


  • accepts credit cards
  • wheelchair accessible
  • offers takeout
  • bike parking
  • offers delivery
  • good for kids
  • good for groups
  • has tv
  • good for family
  • drive through
  • take out
  • lunch, dinner, late night
  • jalapeños

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