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Intro

The Pep Boys: Manny, Moe & Jack is an automotive aftermarket retailer based in the United States of America. The company provides automotive services in more than 8,300 service bays found in about 930 locations spread across 35 states and Puerto Rico. 

The retailer is commonly referred to as Pep Boys and acknowledged as the founder of the automotive aftermarket. It stocks thousands of car parts in more than 600 locations in the U.S. and Puerto Rico. 

History

Pep Boys was founded by Emmanuel (Manny) Rosenfeld, Maurice L. (Moe) Strauss, Moe Radavitz, and W. Graham (Jack) Jackson in 1921 in Philadelphia, Pennsylvania. The shop was originally known as Pep Auto Supply Company. 

Pep Boys became a publicly-traded company in 1945. Manny Rosenfeld was the first corporate president and held the position until 1989, the same year he died. Moe Strauss was president between 1960 and 1966 and held the chairman position until his death in 1982. 

Mitch Leibovitz was named president in 1986 and was the first person outside the family to hold the position. Stuart Rosenfeld, the grandson to Manny, became vice president of distribution and remains the only member of the founding family in a management position today. The Rosenfeld and Strauss families controlled about one-fifth of Pep Boys until the early 1990s. 

The 1980s were filled with tremendous growth for Pep Boys. The company quickly introduced supercenter stores in its rapid expansion and moved the NYSE. There were more than 7009 stores and 3,000 service bays at the time. This accrued about $2 billion in sales every year. 

The auto retailer continued to grow rapidly and acquired Florida Tire in 2009, Big O Tires in 2011, and 7 locations from My Mechanic. In 2013, it acquired 18 centers from Discount Tire and bought Just Brakes in 2017. Two years later, its parent company, Icahn Enterprises, introduced fleet specific Mobile Crew vehicles for Pep Boys that would provide on-location repair and maintenance.  

Business Directions 

Pep Boys provides brand tires, parts, expert advice for DIY-ers, commercial auto parts delivery, automotive maintenance, and repair for cars and fleets to customers. It delivers these services across the U.S. through its wholly-owned subsidiary, Just Brakes. 

Key Facts

Pep Boys topped the $100 million mark in sales for the first time in the 1970s. This period saw it add all-season radials in its tire portfolio. The company also introduced one of the first diagnostics computer systems in the automotive industry. The system was called AutoSense and was used to computerize inventory and sales functions. 

Mission and Vision

Pep Boys’ mission is to take care of people and their cars. It aims to put customers first so as to get itself to first place. 

FAQ

Who owns Pep Boys? 

The parent company to Pep Boys is Icahn Automotive Group LLC. The company acquired Pep Boys in 2016. 

How much does Pep Boys charge per hour? 

Pep Boys charges on average $20.79 per hour for vehicle maintenance and $9.72 per hour for sales support from sales representatives. 

Does Pep Boys guarantee their work? 

Pep Boys repairs or replaces defective parts or services that result from poor workmanship. This is done at no charge.

Typical Hours of Operation

Mo 8:00 - 18:00
Tu 8:00 - 18:00
We 8:00 - 18:00
Th 8:00 - 18:00
Fr 8:00 - 18:00
Sa 8:00 - 18:00
Su 10:00 - 17:00

Locations: 878 locations in 38 states and 569 cities.

Categories

  • Tire Dealers
  • Automobile Parts & Supplies
  • Automobile Accessories
  • Automobile Inspection Stations & Services
  • Automobile Diagnostic Service

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