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Intro

Pet Supplies Plus is a pet supply retailer that was founded in Redford, Michigan in 1988. By 2005, it was ranked third among the largest retailers of specialty food for pets in the United States. There are over 490 Pet Supplies Plus stores in 25 states in America today. These stores are spread in the Midwest, northeastern and southeastern states.

History

Pet Supplies Plus was started by Jack Berry and Harry Shallop in 1988. The two began by opening a large supermarket-like pet food store. By 1990, they were franchising the store and had started offering self-serve pet washes, adoption, and grooming services. 

Pet Supplies Plus opened its 100th location in October 1995. By December 2004, the number had grown to 200. The company was bought by Irving Place Capital in 2010. Four years later, it opened its 300th location. It launched Redford Naturals in February of 2016 and opened its 400th location in May 2017. The company was then bought by Sentinel Capital Partners in December 2018. “You Click, We Fetch” was also launched the same year.  

Business Directions 

Pet Supplies is one of America’s most popular suppliers for natural and non-natural food products for pets. It stocks food for different types of pets including cats, dogs, birds, reptiles, and fish. All locations provide additional services such as grooming. Playful experiences are also provided to make sure pets feel safe and at home while at the store. 

The store also has a friendly and knowledgeable staff that take the time to know the name of each pet as well as that of its owner. This helps them to provide services that are fun for both the owner and the pet. All stores are large enough to stock a wide variety of food and equipment and small enough to provide that neighborly feeling. 

Key Facts

Pet Supplies Plus was ranked as the Top Full-Service Pet Supplies Franchise by the Entrepreneur magazine in its 2015 and 2016 Annual Franchise 500 list. The company was acknowledged for performing exceptionally well in areas of growth rate, system size, and financial stability and strength. It maintains relationships with third-party sources that provide financing for franchise fees, equipment, startup costs, accounts receivable, payroll, and equipment. 

Mission and Vision

Pet Supplies Plus’ mission is to be recognized as the first choice for pet solutions by pet lovers. This is by providing products of the highest quality, as well as services and value. This is done with knowledge, honesty, compassion, and concern for the wellbeing and health of pets. 

FAQ

Does Pet Supplies Plus ship? 

Pet Supplies Plus offers to deliver in most of its stores, but not all. You can inquire at your nearest store to find out whether they provide delivery services for your preferred product. 

Can I bring my dog into Pet Supplies Plus? 

You can bring your dog into one of Pet Supplies Plus stores for a groom or wash it yourself. This allows you to avoid making a mess at your home and keep your pet clean.

How much does it cost to wash your dog at Pet Supplies Plus? 

The Five Self-Serve Dog Wash service provided by Pet Supplies Plus costs $20.

Typical Hours of Operation

Mo 10:00 - 19:00
Tu 10:00 - 19:00
We 10:00 - 19:00
Th 10:00 - 19:00
Fr 10:00 - 19:00
Sa 10:00 - 19:00
Su 10:00 - 18:00

Locations: 415 locations in 38 states and 369 cities.

Categories

  • Pet Stores
  • Pet Services

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