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 Following the brand's position, "You've got questions. We've got answers", RadioShack aims to clarify technology for the mass consumers. Thousands of Americans in broad research have pointed out RadioShack's 25,000 salesmen's patience, experience, and honesty. These qualities made RadioShack the favorite and most reliable shop of wireless communication, electronic parts, batteries, and accessories, as well as other digital technology products and services in America.

RadioShack has a mission based on four main objectives:

  • Becoming the most respected retailer in America.
  • Leading its industry in return for shareholders.
  • Being an exceptional corporate citizen, both on local and national levels.
  • Becoming the best place to work in the US.

Known as Tandy Corporation from its founding in 1960 until mid-2000, RadioShack Corporation is one of the biggest household electronics retailers in the United States. The 7,100 RadioShack stores around the country form the main activity of the organization. RadioShack also runs eight production plants in the United States and China that make electronics items. Most of the assortment is distributed through the company shops; and a network of service centers repairing products of household electronics and personal computers.

The company runs two market divisions: 

  • Mobility - this division contains pre-paid and post-paid phones without wire, pre-paid wireless airtime, residual profit, commissions, tablets, e-readers, and accessories for wireless devices and tablets.
  • The retail market division includes household electronics and their necessary accessories, accumulators, and items for power, technical products.

There are three key values that RadioShack suggests to their customers:

  1. availability 
  2. price 
  3. brand/status

The availability of RadioShack is provided via its distribution. It runs 1,743 physical outlets in the USA. While it is a long cry from its former high of more than 4,000 stores, it remains one of the nation's largest electronics suppliers.

The RadioShack company provides pricing advantages. A substantial part of the assortment is made up of private label products. Usually, these products are cheaper than famous brands, and the company suggests consumers a bargain. Moreover, there are many savings options offered on the RadioShack website. It includes free delivery on all internet shopping above $40 and "weekly ads" with exclusive propositions, for example, "buy one, get a 50% discount".

The business possesses a brand with a high profile. It was one of the first electronics specialty chains, which made it known and accepted. Furthermore, it has long been one of the largest sellers of electronics. Given today's status, its name also provides an advantage in terms of recognition among the customers.

The key outlets of RadioShack are its company-owned store range, of which there are 1,743, and almost 500 independent dealerships. The branches of this organization are mainly situated in large shopping centers and separate storefronts. RadioShack sells goods through its website as well. The organization promotes its services also through its social media accounts, web and TV advertisements.

The connection between RadioShack and its customers is predominantly self-service. Customers use their goods while interacting with employees is minimal. However, there is an element of personal help through the website in the form of e-mail support.

Typical Hours of Operation

Mo 10:00 - 17:00
Tu 10:00 - 17:00
We 10:00 - 17:00
Th 10:00 - 17:00
Fr 10:00 - 17:00
Sa 10:00 - 17:00
Su Closed

Locations: 112 locations in 34 states and 110 cities.

Categories

  • Consumer Electronics

Amenities

  • has atm

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